Returns & Exchanges
At Smilodox, we want to ensure you are completely satisfied with your high-performance gear. If your items don't fit or meet your expectations, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into our returns portal with your order number and email address to select the items you wish to send back.
Pack the Gear
Place the unworn items with original tags still attached into the original packaging to ensure they are protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized shipping point and keep your receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing